This Privacy Policy explains how SpinBob, operated by Win Top Ltd, collects, uses, and safeguards personal information when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand how your data is handled.
What We Collect and Why
When you create an account, we collect the personal information necessary to register you as a player and keep your account secure. This typically includes your full name, date of birth, email address, and chosen payment details. We require this information to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also collect financial data — such as payment method identifiers and transaction amounts — solely to complete and record those transactions accurately.
In addition to the details you provide directly, our web platform gathers certain technical data as you browse. This includes session logs, browser type, device type, and general location data derived from your IP address. We use this information to maintain the security and correct functionality of the platform, to detect unusual activity, and to ensure your sessions run smoothly. Cookies are used to keep you logged in during a session and to remember your preferences. You can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform behave.
How We Protect and Share Your Data
Your personal information is stored on secure servers and protected using 256-bit SSL encryption during transmission. Access to your data within our organisation is restricted to personnel who require it to perform specific operational tasks. We do not sell your personal data to third parties under any circumstances.
There are limited situations in which we share your data with external parties. Payment gateways receive only the financial information needed to process your transactions. Identity verification services may receive the personal details required to confirm your identity in line with our licensing obligations. Where required by law or by a regulatory authority, we may be obliged to disclose certain data. In each case, third parties are permitted to use your data only for the specific purpose for which it was shared.
We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain records for the duration required under our licensing terms and applicable legal obligations. Once that retention period has elapsed, your data is securely deleted or anonymised.
You have the right to request access to the personal data we hold about you, to ask us to correct inaccuracies, or to request the removal of your data where no legal or regulatory obligation requires us to keep it. To exercise any of these rights, please contact us through the support channels available on our web platform. We will respond to requests within a reasonable timeframe. If you are unsatisfied with how we handle your request, you have the right to raise a concern with the relevant data protection authority in your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. When we do, the revised version will be published on this page. Continued use of the platform following any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.
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